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The question of personal or business will be answered by The General Department of Customs in possible shortest time.

Note: Content advisory for reference only, suggested personal / business contacts directly with the Customs unit (the planned location) for detailed instructions.

Thank you
# TitleCategoryAnswered Date
1Country of origin label in inner packaging or in each item?Customs Procedures23/09/2020
Dear Customs Officer,
Good morning!
We are trading company in China and export copper patch cord 10 pieces in a pack with one plastic bag and many packs in an outer package (paper box), we have country of origin label in outer package and inner package. could you please help to confirm that is it a mandatory to have country of origin label in each piece of item ? or just have a country of origin label in inner packed plastic bag will be OK ?
Hope get your reply soon!
2Temporary Import clearance for reexportCustoms Procedures23/09/2020
Dear Customs Service Team,

Hope you are doing excellent.

We need your help to know about the temporary imports process in Vietnam. We want to temporary import transports equipment’s (Nacelles, hubs, drivetrain, Blades, towers) for a wind turbine project in Vietnam. Transport equipments will be re-exported to origin once the project assembly process completed.
We were doing that custom clearance in Vietnam as a temporary import, paying upfront duties and VAT and at time of export recovering part of that payment depending on how long was the time period and if ítems were new or used.
Now we are being told that regulation has changed, and with used ítems there is no duty refund. So, we need your help to guide us to Vietnam regulation how to proceed, and what can we save or not doing this temporary imports, for new and used ítems.

Please helps us to find answer for below key question or please direct us to the webpage where we can find the information.
•Can used items be temporary imported in Vietnam?
•How long can the temporary imported items be into Vietnam?
•Is duty exempted, or has to be paid in advance?
•Is VAT exempted, or has to be paid in advance?
•In case is exempted, has to be given any guaranty to customs?
•If duty and VAT has to be paid, is it all recovered/refunded?
•If rental contract has to be presented, can it be free of charge?

Thank you.

With Regards
3Send processed food ingredients (frozen pack) and alcohol to friend in VietnamCustoms Procedures10/09/2020
To who concern,

I wish to send gifts to my friend in Vietnam which are processed food ingredients (frozen pack) and alcohol like wines/whisky.

Please advise is there any restriction and what is the procedures.

Seeking understanding of the procedures before sending goods in 3 - 6 months.
4Export snacks and milk product from Hong Kong To Vietnam for BusinessTax issues08/09/2020
We are new to the Vietnam market and have questions regarding exporting snack and milk related product (Pudding, in room temperature) from Hong Kong to Vietnam.

Is there any Tax, License, Cert or Visa is needed to provide from exporter? The lead time to complete those procedure?

Thank you so much and hope to hear from you soon.
5Customs clearance and taxes for goods imported to Socialist Republic of Việt NamTax issues, Customs Procedures07/09/2020
Dear Vietnam Customs Representatives,

I would like to congratulate the whole country for successfully containing the COVID-19 spread. It sets a good example for other countries on how to fight the virus.

My short question concerns the import of small diameter premium casing pipes from Russian Federation to successfully perform offshore drilling for various oil and gas companies in Vietnam.
Casing pipes will be delivered to Vung Tau on Incoterms CIF basis and we would like to understand the procedure of further Customs Clearance and Taxes and duties that needed to be done in order to be able to perform various preparatory operations with the pipes and deliver to future end users on offshore platforms.

Is there a certain grace period when we can import casing and put it into transit/temporary storage area in supply base territory for a short period of time and deliver it to end users without additional payments?

Also if the casing pipes are to be stored for a longer period are there any procedures for reexport to sell casing pipes to neighboring countries?

Thank you very much for such an interactive support service. Looking forward to visit Vietnam and start working on project and help to develop more sustainable local economy.

(I’m available through email and phone number if needed for more details and would appreciate if you could advice direct contacts for cooperation).

Best regards,
Kamil Khasanov
6Import duty on GiftsCustoms Procedures03/09/2020
Dear Sir
My son and his wife, uk residents, currently live and work in Ho Chi Minh City as teachers and our first grandchild was born in March this year. Due to the coronavirus pandemic our visits to Vietnam have had to be cancelled. I should like to send gifts of brand new baby clothes and toys to my new grandchild whom we have not been able to meet yet. Please could you advise me what amounts of brand new baby clothes and toys I am able to send over to Vietnam from the UK without having to pay any import duty or tax when the parcel arrives in Vietnam.
Thank you.
7Deer meat export from Mauritius to VietnamCustoms Procedures26/08/2020
Dear Sir/Madam,

We are in the process of exporting deer meat and deer products to Vietnam and we would like to know what are the requirements in terms of documentation and permit.
Most grateful if you could please advise.

Thanks and regards,

Amaury de Fleuriot
Pro Antlers Trading Ltd
8Under the EVFTA, GSP Form ACustoms Procedures21/08/2020
Dear Sir/Madam

We are a garment factory at Vietnam, Garments will ship to EU, Can we apply GSP Form A in order to enjoy the EVFTA preferential tariffs ? But the fabric was imported from other country (example: China, S.Korea, Turkey or other country).

9Under the EVFTA, Which kind of C/O is needed for Textile?Customs Procedures13/08/2020
Dear Sir/Madam
Start from 1st August 2020, Based on EVFTA, all product will free duty to EU, my question is:
1. Which kind of C/O is needed for textile?
2. What is rule of origin material on C/O?

10Temporary import of electric auto rickshawCustoms Procedures, Travellers05/08/2020
Good day,

We are planning a round the world trip in an electric auto rickshaw and need to understand the procedure for temporary import into Vietnam. We will enter from Cambodia and exit into PDR Laos. We will be traveling around January 2021 and the vehicle will be registered in Singapore.

Please could you let me know who to contact and what will be needed?

Kind regards
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