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The question of personal or business will be answered by The General Department of Customs in possible shortest time.

Note: Content advisory for reference only, suggested personal / business contacts directly with the Customs unit (the planned location) for detailed instructions.

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# TitleCategoryAnswered Date
1Apple iphones taxTax issues20/08/2019
Hi, I'm planning on bringing some iPhones as family gifts into vietnam. How many am I allowed to bring in tax free? Thank you!
2form D inquiry for local purchase item.Customs Procedures01/08/2019
Dear Sir/Mdm, We are customs agent in Malaysia. Would like to check if shipper in Vietnam can apply for FORM D if they are a trader buying Vietnam local market products for export to malaysia? Thanks,
3Opioid Medicine Vacation travelCustoms Procedures03/07/2019
Dear to whom it may concern, I am going to travel from Sweden to Vietnam by the end of this month. Due to medical reasons I have to travel with a pain killer medicine prescribed by a doctor. This medicine is named "KETOGAN" (this is the brand), and the opioid substance is ketobemidone. So I would like to know what is necessary to do in order to not have problems in customs, so when entering the country. Best, Joao Pedro de Campos Salvado
4Question re import of personal medication for more than 10 daysCustoms Procedures24/04/2019
To whom it may concern: With regard to the multiple questions by other persons referring to the import of personal medication I have read your former replys as well as the therein mentioned circular letters and official directions. However, in neither of your replys nor in the official directions I have found an answer, whether and how one can bring more medication than for the quoted 10 days. Is there any possibility to bring medication for one month or not? I would highly appreciate your reply as without further information I can not visit Viet Nam. Sincerely, Caroline Jäger
5Customs questionTax issues22/02/2019
To whom it may concern, My wife and I will arrive in Danang on March 2, 2019 for a 12 day visit. I am bringing the cremated human remains of a friend who's dying wish was to have his ashes brought back to Vietnam. The remains are in a closed plastic bag and in a box from the crematory. The box is clearly marked with the persons name and the Cremation Societies information, along with cremation certificate. I also have the Certified Death Certificate of the person. The above information is what Delta and Korean Airlines require me to have. Do you need any other information. We will leave our home on February 28th so I hope to hear from you soon Thank you, Jim Please advise me as soon as possible. Thank you, James C. Latvala
6HS verificationTax issues16/07/2018
The company I am working for would like to export goods from Japan into their Vietnam office for sale in Vietnam. HS Codes are needed for each product and before registering the codes, I would like to confirm that they are correct. 1. Home-use, hand held beauty facial machine that uses high frequency waves to provide anti aging results. Runs on a rechargeable lithium ion battery. HS Code: 90191090 or 90191010? 2. Pelvic support innerwear for tightening the pelvis and improving posture and body shape. Comes in various forms such as belts, shorts and corsets (all for lower body), made with nylon and polyurethane. HS Code: 62122090 or 62129099? 3.Compact message chair for home use HS code: 33049930 5. Face cleanser (face wash) HS code: 34011190 or 3401? 6. A variety of health of food supplement (ie.skin brightening, for exercise use.. in bothe capsule form and gel form) not based with ginseng but may contain ginseng HS code: 21069072 Thank you very much for your time in answering these questions. I appreciate your help very much. Please feel free to contact me at the email address included any time
7Customs tarriff applicable to RussiaTax issues15/03/2018
Dear Sir or Madam, My name is Kristina and I am contacting you from Russia for the following reason to get some important information related to the Free Trade Agreement between the Eurasian Economic Union (EAEU) and its Member States, of the one part, and the Socialist Republic of Viet Nam, of the other part, which took into force in 2016. Our company considers a possibility of exporting some agricultural products to your country. So, we tried to find the accurate information about the applicable customs tariff faced by the goods from Russia (or EAEU – if it does not matter taking to account the Agreement mentioned above), but we were not really succeed in it. We would appreciate it if you could tell us what customs tariff is applicable to the goods imported from Russia in the current conditions. Best regards, Kristina Manukyan
8Tax Reduction for C/O form DCustoms Procedures12/03/2018
Dear Sir/Madam We are shipping goods (furniture fixtures) to our customers in Vietnam. The custom in Singapore advise us that if we provide the ASEAN Trade In Goods Agreement (ATIGA) Form D to our customers in Vietnam then they are eligible for tariff concessions. Could you please help us understand the following better so we can guide our customers to apply for the tariff? 1) If the consignee in Vietnam have received the cargo, can the consignee still submit the Form D for tariff concession within the 12 months period ? 2) What document is required for the importer to apply for tariff other than Form D? 3) Is there any other details that we should take note? Thanks very much for your guidance. Regards Christine
9PORK MEAT PREPARATIONSTax issues, Customs Statistics28/11/2016
Dear Sirs, we produce meat preparations. We produce frozen meat preparations, mainly from pork.
We would like to know if exists a statistics import code specific for meat preparartions or frozen meat preparations. We tenderize the meat, etc.
As well as if there any information about the Vietnam import volume, or any other information.
Thank you in advance

We attach some datasheets in order you can figure the type of meat preparation.

Thank you.

Miguel coll
10HEALTH CERTIFICATETax issues, Customs Procedures28/11/2016
Dear Sirs

We are exporters of fish meal, and the Ecuadorian authority, not consider on the Health certificate on the departure date same date as B/L.
Please confirm if this a problem for you to let the cargo in on your country.
Kindly explain us your reason this in order for us to ask Ecuadorian authority to re issue a Health certificate with same date as shown on B/L.

Looking forward to hear from you soon.
Best regards
guiselle jimenez
CurrencyEffective dateExchange rate
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